Returns

STREETCARVE RETURN POLICY

Thank you for choosing StreetCarve. We are committed to ensuring your satisfaction with our products. If you have any concerns or issues with your purchase, please review our return policy below to understand our guidelines and procedures for initiating a return. 

DRAGAN CRUISER BOARD AND SNAKEBOARDS
Testing Period: Our return policy allows for returns within 30 days from receipt date. This period allows you to thoroughly test and evaluate your Dragan Cruiser or Snakeboard to ensure it meets your expectations.

ALL OTHER BOARDS UNLESS SPECIFICALLY STATED
Returns are accepted under the following conditions:

  • The board must be in new, unused, and resalable condition, including all original packaging, accessories, and documentation.

CLOTHING
Clothing must be clean and unwashed with all tags attached - no pet hair, human hair, smoke odors, or makeup stains. Manufacturers will sometimes change the colors of a product to provide options; therefore, colors may vary. We will not be held responsible for items that may differ from the colors displayed in the images on our website.

ACCESSORIES
Accessories must be in new, unused, and resalable condition, including all original packaging, and documentation.

RETURN PROCESS

  1. If you wish to initiate a return, please contact our customer support team at info@streetcarve.com. Clearly state your order number, the reason for the return, and any relevant details.
  2. Once approved:
      • Mail through your carrier of choice to the address below.

    StreetCarve
    Attn: Returns Department
    4287 Harrison Blvd. PMB 131
    Ogden, UT 84403

    Refund or Exchange:

    Refund: Upon receiving and inspecting the returned streetboard, we will process a refund, less the outbound freight, to the original payment method within 5-7 business days.

    Exchange: If you prefer an exchange your item, please indicate this when contacting customer support. The replacement item will be shipped once the original item is received and inspected.

    Note:

    • StreetCarve reserves the right to refuse returns that do not meet the above conditions.
    • Any damage resulting from improper use or negligence may affect the eligibility of the return.